Reports on emergencies
Trips through the roads of Colombia are more reliable and safe knowing that we have an effective and timely consultation service to access, for example, information related to road conditions and / or technical or safety assistance we might need.
The free line # 767 is an interactive communication tool managed by the National Institute of Roads - INVIAS, launched in 2010 through the National Roads Safety Program.
How to contact the # 767?
From a mobile phone, from any service provider, users on the roads of the country can access the services provided by the line # 767 and receive, through 7 options of selection, assistance and information in case of accidents, route orientation, road conditions, forms of complaints and / or traffic restrictions, among others.
Option 1 Emergencies: Reports on emergencies that occur in the country's roads. It is staffed by specialized personnel from the Transit and Transport Directorate of the National Police, who are in charge of carrying out the pertinent management. For example, in case of an accident they urgently request ambulance service, the presence of the transit authority or a towing service.
The Unique Number of Security and Emergencies, NUSE 123, of Bogotá, is the integrated system that is responsible for receiving calls from citizens or entities, requesting help in security and emergency events. Its objective is to assist and capture the information, characterize the incidents and process them for the agencies affiliate to the line, in order to answer the call in a fast, coordinated and efficient manner.
Bogotá 123 emergency line works in five sections in which 67 people work per shift, ensuring rapid attention to incidents 24 hours a day, 365 days a year.
The agencies or entities affiliate to the emergency line are:
- Emergency and Emergency Regulatory Center - CRUE
- Special Administrative Unit of the Fire Department
- Mobility secretary
- District Institute for Risk Management and Climate Change - IDIGER
- Bogotá Metropolitan Police
ASSISTANCE AND EMERGENCY HOTLINES:
Anyone can call free of charge from landlines and cell phones.
The Colombian National Police is a centenary institution that protects Colombians.
Medical emergencies can be treated through the Red Cross, which is in charge of preventing and alleviating the suffering and the lack of protection of people affected by occasional contingencies.
The citizen’s main access to the service of intervention in accidents and emergencies, is made through the Unique Number of Emergencies 123, working 24 hours a day.
The Colombian Civil Defense is responsible for the imminent prevention and immediate attention of disasters and calamities, as part of the National System for the Prevention and Attention of Disasters.
In Bogotá: +57 (1) 7006465
Rest of the country: 123